Privacy Policy

Effective Date: September 16, 2025

YCDA Market (“we,” “us,” or “our”) values your privacy. This Privacy Policy explains how we collect, use, store, and protect information from users (“you” or “your”) on our website, https://ycdamarket.com, and affiliated services. By accessing or using YCDA Market, you consent to the practices described herein.

1. Information We Collect

We collect two types of information: Personal Information and Non-Personal Information.

1.1 Personal Information

This includes information that can identify you, such as:

• Name, email address, phone number, and account credentials when registering.
• Business information, including company name, address, and website.
• Job postings or freelance profile details, including resumes or portfolios.
• Property details for real estate listings.
• Images or documents submitted with listings.

1.2 Non-Personal Information

This includes information that does not identify you personally, such as:

• IP address, browser type, operating system, and device information.
• Pages visited, time spent, and interaction data on the site.
• Cookies and tracking technologies used for analytics and improving the site.

2. How We Collect Information

Information is collected through:

• Account registration and profile creation.
• Submission of listings, job postings, freelancer profiles, and property details.
• Use of contact forms, “Report a Listing” forms, and support requests.
• Cookies, analytics tools, and automated tracking technologies.
• Communication via email, notifications, or customer support.

3. How We Use Your Information

We use collected information to:

• Provide, operate, and improve YCDA Market.
• Review and moderate listings to ensure quality and authenticity.
• Communicate with users regarding their accounts, submissions, or site updates.
• Send marketing emails or newsletters, if consented to.
• Prevent fraud, spam, or unauthorized access.
• Analyze user behavior to improve functionality, design, and services.

4. Disclosure of Information

We do not sell, trade, or rent users’ personal information. We may share information in the following limited circumstances:

• Service Providers: With third-party providers that help operate the platform (e.g., hosting, email services).
• Legal Compliance: When required by law, court orders, or legal processes.
• Protection of Rights: To protect YCDA Market, users, or others from harm, fraud, or illegal activity.
• Business Transfers: In the event of a merger, acquisition, or sale of assets, information may be transferred.

5. User Content and Public Information

Listings, job postings, freelancer profiles, and real estate listings are visible to other users. Users are responsible for:

• Ensuring that content submitted does not violate laws or third-party rights.
• Performing their own due diligence before interacting with or acting on listings.

YCDA Market reviews submissions before publication but cannot guarantee the accuracy or reliability of user-generated content.

6. Cookies and Tracking

YCDA Market uses cookies and similar technologies to:

• Remember user preferences and login sessions.
• Analyze site usage and improve performance.
• Deliver relevant content and advertisements.

You can control cookies through your browser settings, but some features of the platform may not function properly if cookies are disabled.

7. Data Security

We implement reasonable administrative, technical, and physical measures to protect user data. We do this through:

1. Secure Hosting and Server Protections
   • Our platform is hosted on servers with advanced security measures such as firewalls, malware detection, and intrusion prevention.
2. Encrypted Connections
   • Data transmitted between your browser and our servers is encrypted to prevent unauthorized access.
3. Login and Form Protections
   • Measures are in place to prevent automated attacks, spam submissions, and abuse of forms.
4. Regular Updates and Maintenance
   • The platform is maintained with routine updates and security patches to reduce vulnerabilities.

While these measures significantly reduce risks, no method of transmission over the internet or storage is completely secure. YCDA Market cannot guarantee absolute security, and users transmit information at their own risk. Users are encouraged to use strong passwords, maintain account confidentiality, and follow best practices when interacting with the platform.

On-Site Messaging

YCDA Market provides an on-site messaging system that allows users and vendors to communicate securely within the platform. When using this feature:

• Messages are stored on our servers to provide functionality, support, and dispute resolution.
• We do not share your messages with third parties except as required by law or to investigate potential fraud, abuse, or policy violations.
• Users are responsible for the content they send. Do not share sensitive, personal or financial information in messages.
• We encourage using on-site messaging over external channels for security and to maintain a verifiable communication record. However, if necessary, you may also contact vendors via phone, WhatsApp, or email, where available. You should maintain records of such interactions.

Message Retention:
On-site messages are stored on our servers for up to 24 months for standard record keeping and to support dispute resolution and platform functionality. Messages may be retained longer if required by law or to investigate potential fraud or abuse. Users may request deletion of their messages when closing an account, subject to legal and operational requirements.

8. Data Retention

We retain personal information:

1. For as long as necessary to provide services and fulfill purposes outlined in this Privacy Policy.
2. To comply with legal obligations, resolve disputes, enforce agreements, and maintain security.

• User Accounts: Active accounts will be retained while they have active listings. Accounts that become dormant for 2 years and have no active listings may be permanently deleted along with associated personal information. Accounts meeting these criteria will receive an email notification, allowing users to maintain their account if they wish to remain active.
• Listings: Users are encouraged to remove listings when they are no longer relevant—for example: Job postings that have been filled, properties that have been sold or rented. To maintain accuracy and usefulness, YCDA Market may automatically remove job postings after 6-8 months if they remain active.
• Legal and Compliance: Certain information may be retained longer if necessary to comply with legal obligations, resolve disputes, or enforce agreements.
• Anonymous or Aggregated Data: Non-identifying data may be retained indefinitely for analytics, reporting, and platform improvement.

This policy ensures that YCDA Market remains a high-quality, privacy-conscious, and up-to-date platform for all users.

9. Third-Party Links and Services

YCDA Market may link to third-party websites or use third-party tools. We are not responsible for their privacy practices or content. Users interact with third-party sites at their own risk.

10. User Rights

Depending on your jurisdiction, you may have the right to:

• Access, correct, or delete personal information.
• Withdraw consent for processing personal data.
• Request copies of data submitted to YCDA Market.
• Opt out of promotional emails.

To exercise these rights, contact us at support@ycdamarket.com.

11. Children’s Privacy

YCDA Market does not knowingly collect information from children under 13. If we become aware that personal information of a child has been collected, we will take steps to delete it promptly.

12. International Users

If you access YCDA Market from outside Jamaica, you acknowledge that information may be transferred to, stored, and processed in jurisdictions outside your country.

13. Updates to Privacy Policy

YCDA Market may update this Privacy Policy periodically. Changes will be posted on this page with a revised Effective Date. Continued use of the platform constitutes acceptance of the updated Privacy Policy.

14. Reporting Privacy Concerns

Users can report privacy issues or potential misuse of data through:

• Report a Listing Form: Include listing title, URL, description of the issue, and optional images.
• Via email

Reports are reviewed promptly, and YCDA Market may take corrective action if content or practices violate this Privacy Policy.

15. Contact Information

For questions regarding this Privacy Policy:

• Email: support@ycdamarket.com
• Website: https://ycdamarket.com